Optum Conversation

Helping you start the conversation

How to talk about mental health

Talking about mental health can be a difficult conversation to have. At the end of the day what really matters is that you show that you’re there to listen and support.

Talk about it

Discussing mental health is a crucial part of overcoming associated stigmas. Talking about mental illness helps to normalize the topic, and do away with outdated taboos. Individuals who have faced mental health challenges and been able to overcome difficult situations can be a source of inspiration and encouragement for those currently struggling with mental illness. Pay attention to how you’re viewing the issue, and frame it in the same light that you would treat a physical condition — you wouldn’t associate any judgment or shame with going to see a doctor for a regular checkup. Sometimes the hardest part is knowing how to start the conversation. Click one of the buttons below to help guide you in mental health conversations with a teen or individual you are caring for.

Caregiver decision support guide

As a caregiver, it can be daunting to decide how to help your loved one in a time of crisis or a noticeable shift in mood. The decision support guide is a mental health navigation space that reviews options you have, depending on you and your loved one’s needs. Reference the decision support guide to understand mental health resources that are available to help you connect with the right solution. Fill in your relevant healthcare contact information, download or print the PDF, and store or save in a space that is easy to access when you need it quickly.

See how we’re helping employers, health plans and state governments support mental health and emotional wellbeing.

If you or someone you know is in crisis— seek safety and get help right away. If you or someone you know is in immediate danger, call 911 or go to the closest emergency room. To reach a trained crisis counselor, call the 988 Suicide & Crisis Lifeline (previously known as the National Suicide Prevention Lifeline) at 988 or 1-800-273-TALK (1-800-273-8255). You may also text 988 or chat at 988lifeline.org. The lifeline provides 24/7 free and confidential support. *

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